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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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brendan abbott

February 10, 2026

5  out of  5
rating by brendan abbott
"Megan talked to my family about the benefits of life insurance and got policies set up for myself, my wife, and my 2 kids. It wasn’t something really on my radar but I’m glad we got it set up after learning more about it. Thanks Megan!"
We responded:
"Brendan, thank you so much for your 5-star review of our office! Life insurance is something we are very passionate around here and I'm so glad to hear that Megan set you up with policies to protect your whole family!!!"
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Holly Westendorf

February 9, 2026

5  out of  5
rating by Holly Westendorf
"Kennison was so friendly and informative. She helped answer all my questions quickly. Everyone at this office is equally as nice!"
We responded:
"Thank you so much for your 5-star review, Holly! We appreciate your business so much and we are so glad you had such a positive interaction with Kennison! She's the BEST!"
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Matt Cheatham

February 9, 2026

5  out of  5
rating by Matt Cheatham
"I visited the State Farm location in Maplewood, and it was a nice and welcoming environment. Kennison was so kind and helpful."
We responded:
"Thank you so much for sharing, Matt! We love being able to put on events for the community!! Kennison is the best and we love having her on our team!!"
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KAC Earrings

February 9, 2026

5  out of  5
rating by KAC Earrings
"Warm and welcoming environment, great and speedy customer service"
We responded:
"Thank you so much!!! We appreciate your business!!!"
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Veronica

February 7, 2026

5  out of  5
rating by Veronica
"Megan is the sweetest and has helped me a lot with what I needed with a life insurance policy. I definitely recommend her!"
We responded:
"Thank you so much for the 5-star review, Veronica!! Life insurance is something Megan is passionate about and we are so thrilled that she set up your policy! "
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Mai Lynn

February 6, 2026

5  out of  5
rating by Mai Lynn
"Megan was super nice! got my car insurance through her"
We responded:
"Thank you so much for the 5-star review, Mai!! We are so glad you enjoyed working with Megan!!"
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Tina Schulte

January 31, 2026

5  out of  5
rating by Tina Schulte
"If you’re looking to save money, experience great service and upmost professional, caring, hard working staff, give Jill Gallagher a call or Facebook Message and you won’t be disappointed. Lacey Mitchell’s State Farm office staff not only takes care of your insurance needs, they are so involved in their community helping those in need. They go above and beyond to make your experience fit your needs. Hands down the Best insurance agency around. Thank you Lacey and staff!!"
We responded:
"Thank you so much for leaving us such a lovely 5-star review! We are so thrilled to have Jill on our team! "
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Brent Law

January 29, 2026

5  out of  5
rating by Brent Law
"Megan and team at Lacey’s office are amazing. They are quick to help, ready to find savings through bundling with home/auto/and life insurance, and so conveniently located in Maplewood!"
We responded:
"Thank you so much for such a wonderful 5-star review, Brent!! We love that you've had such a positive experience with our office! "
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Steven Piercy

January 27, 2026

5  out of  5
rating by Steven Piercy
"Megan was fantastic and super personable. She was helpful in finding a policy that better matched my needs and budget. The process to switch insurance companies has been so easy! Thanks again Megan!"
We responded:
"Steven, we are super thankful you decided to switch to our agency for your insurance and that you found working with Megan to be a great experience! We are so happy to have you in the State Farm family!"
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Lynnli Schwantz

January 26, 2026

5  out of  5
rating by Lynnli Schwantz
"Working with Megan Krug was a breeze! She made the transition between agencies, so smooth, love working with her!"
We responded:
"Thank you so much for taking the time to leave us a 5-star review, Lynnli! We love Megan around here and are so glad you enjoyed working with her! :)"
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Allan Sokol

January 5, 2026

5  out of  5
rating by Allan Sokol
"Have 3 cars, renters insurance, and a few miscellaneous personal items insured with them. Amazing experience with Statefarm Lacey Michell’s office! They’re quick, friendly as if they’re neighbors, they text and answer calls, they’re really flexible and understanding. Not to mention they’re affordable too! I’m a fan, would definitely recommend!!"
We responded:
"Thank you so much for reviewing all the things we take pride in at our office!!! We appreciate you so much!!"
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Greg Sthay

December 10, 2025

5  out of  5
rating by Greg Sthay
"Great experience with the team at Lacey’s office. I needed to add a new policy for a home purchase and they got a quick turnaround for a quote and walked me through everything needed quickly and very affordable for what I needed. Will definitely continue to do business with State Farm and the team at Lacey Mitchell’s office."
We responded:
"Thank you so much for an amazing 5-star review!! You've been so wonderful to work with and we appreciate you!"
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Jes Bray

November 16, 2025

5  out of  5
rating by Jes Bray
"Kind, adorable, and fun!!"
We responded:
"Thank you so much, Jes!! We really appreciate your 5-star review!"
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Jennifer Matthew

November 16, 2025

5  out of  5
rating by Jennifer Matthew
"Love the personal touch, thank you for being fabulous!"
We responded:
"Thank YOU for being fabulous! We appreciate your 5-star review!!!"
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Tara H

November 12, 2025

5  out of  5
rating by Tara H
"Just had my adulting win of the year! 🏡🚗 Jill Schulte Gallagher worked some serious insurance magic and cut our home and auto rates in HALF — same coverage, less stress, more travel money! If you haven’t checked your rates lately, it’s worth a quick Facebook Messenger chat with Jill Schulte Gallagher… (yep, you don't even have to call). Trust me, your wallet will thank you!"
We responded:
"Wow! What an amazing 5-star review, Tara!! We are so thankful that Jill was able to save your family so much money!!"
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kevin Hoff

October 18, 2025

5  out of  5
rating by kevin Hoff
"Lacy saved my life and helped me find my way back to jesus 10/10"
We responded:
"Kevin, saving your life was our greatest pleasure! WWJD!"
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Steve Foskin

September 24, 2025

2  out of  5
rating by Steve Foskin
"I moved to this agent more than 10 years ago. Over that time period and particularly in the past few years Lacey has become increasingly disengaged from day to day operations offloading the responsibilities to admins. The Maplewood office is closed more often than not and it's rare that an incoming phone call is answered. Return calls and email responses can take days and the burden is placed on the client to get needed information. Ms. Mitchell's role is not that of a true insurance agent in any way I've been accustomed to and understood that to be, she's mostly a sales rep who sells insurance policies and other SF financial products. You'll get plenty of attention early on or if there's a sale opportunity but her engagement drops off after. It's not what I signed up for and moved my business to another State Farm Agent."
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Abigail Hoernschemeyer

July 16, 2025

5  out of  5
rating by Abigail Hoernschemeyer
"I am so impressed with the staff at Lacey Mitchell’s agency! They are so kind and always exceed expectations! I love how they support the community too!"
We responded:
"Thank you so much for the 5-star review! We are so appreciative of your business!!!"
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Ally Prize

July 16, 2025

5  out of  5
rating by Ally Prize
"Lacey and crew are incredible! 100% recommend!!"
We responded:
"Thank you so much for your 5-star review, Ally!!!"
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Trevor Prize

July 12, 2025

5  out of  5
rating by Trevor Prize
"Lacey Mitchell State Farm is one of a kind. Lacey herself is one of the kindness and caring people I know of, and I have also met her crew and they’re all stellar human beings (especially Lucas) Genuinely there to give the most cost affordable services possible, with sincere professionalism. Can’t go wrong with Lacey & Co."
We responded:
"Thank you so much for such a kind review, Trevor! We also love Lucas and he's been such an asset to our team!"
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L. J.

July 11, 2025

5  out of  5
rating by L. J.
"Great experience! Super friendly staff and very accommodating. 10/10 recommend!"
We responded:
"Thank you so much for your 5-star review! We appreciate it so much!!"
Profile photo of Anna Prize

Anna Prize

July 11, 2025

5  out of  5
rating by Anna Prize
"My family has used State Farm forever. This team specifically has been such a blessing. They’ve always been so amazing and helpful with our needs and care. All individually great people! Would 100% recommend them for any insurance needs!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Kristen Carroll

July 11, 2025

5  out of  5
rating by Kristen Carroll
"Lacey and her team are heart-led and relationship focused, and make you feel more like a person than a metric. It’s so hard to find someone who will provide this service through the lens of care about what you need and how they can help you vs what they’re getting out of you, but that’s absolutely not the case here. I feel seen and heard, and am very happy with my experience. Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Veronica Dietrich

July 11, 2025

5  out of  5
rating by Veronica Dietrich
"Contact Megan for all of your insurance needs!! She is so kind and knowledgeable! Megan made the whole process very easy! 10/10 will always recommend!"
We responded:
"Thank you so much Veronica! We love that Megan was able to help out during your switch to State Farm! :)"
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Morgan Plackemeier

July 11, 2025

5  out of  5
rating by Morgan Plackemeier
"I worked with courtney and she was great! 10/10 recommend her she made the insurance process very simple and easy. She gave the best advice to get the best deals and was very enjoyable to talk with.""
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs!"