State Farm® Insurance Agent Lacey Mitchell

"I am wondering who writes all these positive reviews. Maybe I was just unlucky, but I STRONGLY doubt it. To avoid at all cost, especially if you are driving vehicles that require special repairs if damaged (e.g. foreign OEMs) . The vibe I got is " we do not give a flying...". Extremely frustrating, especially when you vehicle is in the shop waiting to getting repaired because of an almost complete lack of communication if not solicited. They constantly need pushing, phone calls, providing same documents several times to different people/departments. Not to mention the SURREAL conversations with the claims department...At certain point I thought I was in one of those 70's italian movies like "Amici miei" and they were using the supercazzola against me (look it up, it's actually a powerful tool to avoid responsibilities). All of this not to mention that, in this case, I (with the help of an investigator) found the hit & run driver that damaged my vehicle. The other driver's insurance would have fully refunded the claim. TERRIBLE."

"I have been using Lacey Mitchell State Farm for about 8 years, started with renter's insurance and now they bundle my home and auto for me. Recently bought a new car and Erin was able to get me my new ID cards and updated premium in less than an hour. Love this team!"

"I have nothing but good things to say about Erin! She was so helpful and patient through the whole (quick) process. I 100% have no regrets switching to State Farm and contacting Lacey and her team. I was easily able to get a new auto and renters insurance bundled at the best rate."

"Erin was very helpful in answering all my questions and gave us a good rate with several discounts-it was the best rate we found by far. I have been with this State Farm office for several years and they have always been nice and responsive, and call every year to go over my rate and make sure we understand our coverage."

"Anna was super helpful and the switch was very easy. Great price"

"Erin was so helpful & responsive with my questions and was able to give a great rate that works for myself and my family. I appreciate her prompt communication & genuine, friendly nature!"

"Erin was so helpful in getting me a life insurance plan that I could afford, which was what I was nervous about. She made it very easy, and I really appreciated that. Since then, I've had follow-up questions, and she has always been quick to answer. I would definitely recommend her!"

"Lacey and her amazing team will help you will all your coverage needs! They are one of the best agencies around. You won’t be disappointed"

"Lacey and her entire team are so friendly and knowledgeable. I love working with them!"

"Lacey and Erin are very friendly, helpful and knowledgeable!"

"Lacey, Erin and the Team are the best! They are responsive, helpful and patient in guiding me through the entire process."

"Things were great but communication fell never received documents after many many call and emails."

"Erin got me the best price! She was nice and very helpful as I was moving and had so much going on. Thank you so much!"

"Great service and very helpful agents. Thank you!"

"Friendly staff. Easy process to complete any additional service."

"I’ve been With Lacy Mitchell for several years. She and her team are awesome. They follow up, check with you to see if everything is working for you. It’s not always just business."

"I have been a client of this business for going on four years. I am especially grateful to Jill Gallagher who is always prompt, thorough, and helpful!"

"My household has been using Lacey Mitchell State Farm for over a decade now...I can't say enough about how great her team has been for us! Everyone is so friendly and knowledgeable and you can tell that they love to help others. I highly recommend reaching out to Lacey for all of your insurance needs!"

"Lacey saved me a ton of money on cars and renter's insurance, and is always available to answer random insurance questions."

"Been with Lacey and her team the past 4 years and am grateful for their consistency in providing reliable service to assist me with insurance needs through a rapidly changing phase of life! I am staying with Lacey and her team despite having relocated to another state. Highly recommend!"

"Anna has been so nice to work with as we move our car insurance and home insurance policies to Missouri. Thank you for making the transition so smooth!"

"Knowledgeable and very helpful staff!"

"Very kind and knowledgeable agents! They were incredibly helpful with my Renter's insurance."

"We went to the Spring Fling Market that Lacey and her team put together and it was super cute!! We just moved back to the area, so it was such a welcoming experience and great way to get to know members of our community, plus we could support some local businesses! What a great way to engage with the neighborhood and community, I hope that we have the opportunity to come to more fun events such as this market!"

"All of the staff are so nice!"