State Farm® Insurance Agent Lacey Mitchell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Craig and Becky Mack
June 16, 2026
"Took a car out of storage and put it on active status"
"Thank you so much for the 5-star review!!! We appreciate you!!"
Blessed L.
June 12, 2026
"I am so thankful for Lacey and the rest of the team. They are always willing and ready to help when I need it ."
"Thank you so much for such a wonderful 5-star review!! We appreciate you!!!"
G Avila
June 11, 2026
"Excellent phone service and great prices! ⭐️⭐️⭐️⭐️⭐️ 😃😃😃"
"Thank you so much for taking the time to leave us a 5-star review!! We really appreciate it!!!"
Robert B
June 11, 2026
"I have been working with Jill Gallagher at Lacy Mitchell State Farm after my mother passed away and I must say Jill has made the process of switching the insurance over for my mother's home simple and stress free. I would recommend Jill to anyone looking for a stress free process in purchasing home insurance."
"Thank you so much for taking the time to share your experience with Jill, Robert! Your mother was wonderful and we are so sorry for your loss! We are happy to have you as a policyholder now too! "
Ryley Struckhoff
June 5, 2026
"Danielle and the whole team at Lacey Mitchell State Farm are great! So friendly and always willing to help!"
"Thank you so much for taking the time to leave us a 5-star review, Ryley! We appreciate you so much!!!"
Ashley Farmer
May 29, 2026
"Very convenient. Sent my info and request for a new policy quote via text and Danielle quickly sent me a quote and all the options via text and email for me to follow up on. Saving time and money throughout the whole process."
"Thank you so much for your 5-star review, Ashley! We are so happy to hear that you had a great experience with Danielle! Nothing better than saving both time AND money!!"
Steve Souchek
May 28, 2026
"Megan did such an amazing job assisting one of my customers with their move. It was such a seamless transition and she made the process extremely easy for everyone involved! I highly reccomned her and this agency."
"Thank you so much for taking the time to share that, Steve!! I really appreciate it! "
Sam Accardi
May 26, 2026
"I just wanted to say State Farm agency through Lacey Mitchell Jill Daniela and Megan are doing a fabulous job over there. they got things really together they're very responsive great customer service I'm totally very happy with them thank you very much Sam Accardi"
"Thank you so much Sam!! We really appreciate you taking the time to share such kind words about our agency and team! "
Willie Smith
May 26, 2026
"My car insurance status was suspended which was incorrect.I called Jill she rectified the problem in 10 minutes.Jill solved problems effortlessly. Hopefully State Farm sees her as the treasure she is."
"Thank you so much for taking the time to leave us a 5-star review, Willie! We are so glad Jill was able to take care of you! We appreciate you so much!!"
Sally Hierman
May 23, 2026
"Kennison was a great help in explaining the claims process, thank you Lacey's office!"
"Thank you so much Sally! Claims is something that Kennison is passionate about and I'm so glad she was able to help you!"
natalie h
May 21, 2026
"Kennison was great 🙌"
"Thank you so much for taking the time to leave us a 5-star review, Natalie!! We love Kennison and she is always able to help our customers with a smile on her face!"
Daniel Sculley
May 18, 2026
"Lacey and staff were great! It was a breeze getting the coverage we needed and felt like they maximized benefits for what we were paying!"
"Thank you so much for such a wonderful review, Daniel!! We will miss you guys!! If you ever make it back to STL, remember us! :)"
Mateo Tahirovic
May 17, 2026
"Kennison provided my great service in regards to my auto claim questions, very knowledgeable and talked cars with me. Thank you Lacey’s team!"
"Thank you so much for your wonderful review, Mateo!! We are so happy to hear that Kennison was able to help you!"
Kristen S
May 1, 2026
"Jill was super helpful and quick to answer any questions I had. Highly recommend if you are thinking about switching!"
"Thank you so much for your 5-star review, Kristen! We appreciate you and are so happy to hear you had a wonderful experience with Jill!"
Kay Cheatham
April 30, 2026
"I use a different State Farm office , but Kennison from Lacey’s office was of great help in figuring out a technical issue."
"Thank you so much for your review, Kay!! Kennison is definitely a problem solver and we appreciate you taking the time to compliment her!!"
Rachel
April 30, 2026
"I had been putting off calling the office longer than I should have for what I thought were going to be difficult questions to get answers for… finally I took the time to call and I’m beyond happy that I did! Spoke with Kennison, she made my experience wonderful and a million times easier than I anticipated answering all my myriad of questions."
"Rachel, I am SO happy to hear that Kennison made a call you were putting off a positive experience!! We love hearing from customers like you! Thank you for the 5-star review!"
Tamara Davis
April 29, 2026
"I highly recommend lacy and her team they always provide excellent service and they’re a joy to work with."
"Thank you so much for this 5-star review, Tamara!! We really appreciate your business and you taking the time to share your experience with us!"
Izac H
April 29, 2026
"The team is always so friendly and helpful!"
"Thank you so much, Izac!!!"
Charlotte H
April 29, 2026
"The receptionist Angie is so sweet and so helpful!"
"Thank you so much, Charlotte!! We love Angie and are so thrilled you had a great experience with her!"
Chase Cheatham
April 29, 2026
"Kennison assisted me with my insurance related questions, great service thank you!"
"Thank you so much for your 5-star review, Chase!!"
Marie Wolk
April 29, 2026
"I am not a current policy holder at this specific office but Kennison was really helpful in helping me with my questions and she’s a wonderful assistant!! Very professional and very kind!"
"Thank you so much, Marie!! We love Kennison and think she's absolutely wonderful too!!"
Samantha Ernsky
April 29, 2026
"Jill is the best! She gave me a lot of personal attention, which made a pretty overwhelming and confusing process feel manageable. Jill walked me through my options, answered all my questions, and made sure I understood everything. I especially appreciated how she worked with my budget while still helping me get the coverage I needed. She was easy to work with and genuinely cared about finding the right fit. I’d definitely recommend her if you’re looking for help with business insurance or switching to State Farm in general."
"Thank you so much for your kind words! We're thrilled to hear that Jill was able to provide you with the personal attention and guidance you needed to navigate what can be a complex process. It's wonderful that she helped you find the right coverage within your budget and made everything easy to understand. We truly appreciate your recommendation and are here to support you with any future insurance needs. Thanks again for choosing State Farm!"
Kylie G
April 23, 2026
"I have been with this office for a while now, but one agent makes my experience with Statefarm much more enjoyable- and that agent is Megan Krug (cue airhorns). A smile is brought to my face when I call and learn that Megan is the one available to answer my questions. Her sparkling personality dulls the headache & despair that is brought on by discussing insurance. One time we talked about our dogs, and that was pretty cool. I love dogs. And I love Megan!"
"Kylie, when I tell you Megan smiled ear to ear when she read this review!! Thank you SO much for leaving our office a 5-star review! I'm so thrilled to hear that you've had a great experience with her! And dropping a dog picture in the review? Amazing! "
Genie Mergard
April 23, 2026
"Every encounter/interaction I have had with Lacy Mitchell's office has been superb. Everyone is kind, helpful, and I always receive prompt replies. Today, Megan helped me review my policy and she explained my insurance policies in a way that was so easy to comprehend. Aside from the extremely helpful people, I really appreciate that I can send a quick text with questions instead of having to call the office."
"Thank you so much for such a fantastic 5-star review, Genie!! Megan just mentioned how much she enjoyed speaking with you so I'm thrilled to hear you had a great experience with her and our office! Feel free to text us anytime!!"
Patrick Khalatians
April 21, 2026
"State Farm is great. The staff at Lacey's office is outstanding, knowledgeable, and responsive!
Tried those other carriers, State Farm is by far superior. Shout out to Megan Krug. If you need something done, she moves mountains to get it done"
"Thank you so much for leaving us such a wonderful review, Patrick!! We appreciate that you trust us with your business and that you had a great experience with Megan and our office!"